Welcome to the Important Information Page. Here, you will find simple rules, information, and guidelines for using my service. :) Please, take some time to read this section and the disclaimer section as they are my Terms of Service.   THE RULES By purchasing my services you must agree to the following: 1. You agree that you are 21 or over. You must be AT LEAST 21 years of age to use my services. 2. Spellwork and spiritual services must LEGALLY be listed as for "entertainment only," although I say for "curio purposes," which also means basically the same thing...thus I begrudgingly list my services as such. You agree that you do understand that even though these services are rendered using the best of my abilities and my training withing the fields of psychicsm, rootwork/hoodoo, and the occult, that you do understand that these services are for sale for curio purposes only, and should not replace the advice or care of liscensed legal professionals, law enforcement, health professionals, or should be used as a replacement for psychiatric care by purchasing any service/item from this site. 3. You agree that you have read the disclaimer page, and agree to the terms therein. 4. You agree that you will behave in a mature and respectful manner at all times to the owner of OriginalNinjaCat.com (hey, me, Cat!) and will not harrass, threaten, demean, or otherwise intentionally cause damage to the owner of the site. You understand that "heckling" IS a form of harrassment. (Please see more details below.) DO NOT propostition or infer that you desire sexual situations with Cat. She is not single and not looking. 5. You agree that you have given the appropriate contact information to the site owner so that she may contact you in a timely manner. You agree all information provided is the most accurate information to your knowledge. 6. You agree that for the best result, you will follow the instructions I give you, (these are never difficult, but are simple things like not calling someone for a few days, not arguing with your intended, etc,) and that if you refuse to follow these instructions that your results may not be as spectacular as hoped. 7. You agree that threatening me, harrassing me, insulting me, demeaning me, or threatening, harrassing, or demeaning my family/loved ones at any time negates any financial responsibility I may have towards you (ie, if you threaten, attempt to cause harm, or cause harm to myself or my loved ones, you agree that I have the right to cut off contact with you and not be financially obligated to you, nor do I have any further obligation to speak with you.) 8. You understand that all attempts to harm the owner of this site (me,) or her loved ones in any fashion whatsoever may result in legal actions being taken against you, including instances of your posting or publically announcing libellous and defamatory statements regarding this site, its services, the owner of this site and/or her associates and loved ones. I am very litigious in circumstances such as these.   GUIDELINES 1. For fastest service, please give me an outline of the problem/s and, in the case of spellwork, your desired result. I do not need you to tell me "everything," but being faceitous in an effort to "test the psychic," will not bring the best results. In the past, some clients have purposefully left out certain details, and many DID have the satisfaction of my reporting this "left out detail," to them without them telling me, however, this is not a "game." If you want to play games and have me guess what color your shirt is or tell you what your boyfriend bought you for your 3rd anniversary, rememember it costs you $90/hr to do so. ;)   2. Please give me the names and birthdays of all people involved in the situation (if known.) 3. ALL "follow up" emails MUST be requested prior to the spellcasting with absolutely NO EXCEPTIONS GIVEN EVER. I personally see a follow up email as a way to cast doubt on me and on the work, and have toyed with the idea of making them an extra charge, however, since certain individuals are prone to doubting and needing reaffirmation, so long as you DO request these prior to the spellcasting, I will send one after the spell has been cast. 4. Do not work against the instructions I give you when I cast a spell for you. I will never ask you to do anything difficult, dangerous, or even financially draining. If I ask you not to call him/her, do not call that person and then complain that you couldn't help yourself. ;) It isn't hard, just don't do it. ;) If I ask you not to argue with someone, avoid them if you are afraid you will argue with them. The instructions are given to help speed the manifestation of the spell. 5. Understand that I do not give free readings with spells, unless it is a specially-advertised limited-time deal. Questions suchas "What are her feelings about me?" and "Is he seeing someone else," are psychic reading questions. Please DO NOT try to sneak these into emails, and then get angry with me when I don't answer those questions, as these are psychic reading questions, and psychic readings MUST be paid for. 6. Spells and readings will not begin without payment. Please remit payment in a timely manner so I can schedule you in! :) 7. Please check your bulk or spam folder before contacting me if you are waiting on a reply. 8. Please be patient and wait for your response. Emailing me every 30 minutes only slows down EVERYONE'S reply time.   REFUNDS Refunds are only guaranteed in 2 situations: 1.) I cannot connect to you in the first few minutes of a psychic reading. If this happens, I will immediately refund you. This is nothing personal against you, as ALL psychics have people they cannot connect with at certain times. 2.) Your spell request was for something IMPOSSIBLE suchas turning back time, etc, or was a request for a purpose for which I refuse to use my abilities (see SPELLS below.) There are no refunds available for any other reason. Spell materials cost money, bills need to be paid, and used spell materials cannot be returned to the ritual store. I do my best to be successful for you, but success cannot be guaranteed.   READINGS Readings take time and energy to do. Please understand that only so many readings can be done in a day and schedule your readings IN ADVANCE. ;) Emails containing phrases suchas "I have 30 minutes free at 1, so call me then," will be ignored. You must SCHEDULE a reading, not command me to push other's scheduled readings around to suit your schedule. ;) If you are not present (as I in you do not answer the phone) for a phone reading when I call you, your reading will be cancelled, and you will have to reschedule.   SPELLS Ritual supplies cost A LOT of money. Please be respectful of this and do your best not to work against your spell. ;) I am willing to work my hardest to solve your problem, but this does not include me casting several "free spells" on your behalf. Please do not constantly insist on getting "free spells." There is no such thing as a free spell - each spellcasting will cost me the purchase price of ritual supplies. Be respectful - certain roots and candles for these spells can cost over $10 USD apiece, and that is a SINGULAR ingredient of many in a spellcasting. I may cast a free spell for you in the case of emergency or great need. Love and reconcilation cases are NEVER an emergency, so do not request free love and/or reconcilation help. I will under NO CIRCUMSTANCES use spellwork to do the following: a.) cause a divorce; b.) break up a family; c.) harm a child; d.) coerce another into sexual practices they are not agreeable to; e) other types of workings at my discretion.   CALLS Because I work several hours a day, often long into the night, it is very difficult for me to give calls "when I have a free moment," as I have very little free time to devote to my loved ones as is, and my free moments are few and far between. As much as I appreciate that some people prefer calls to emailing, this is very demanding on me, and more often than not the client wants to spend a free half hour with me, chatting. Frankly, I've been working at this job a long time, and few things are too complicated to put down in print. Also, I apologize to those clients who feel typing emails is tedious, but this is the primary method of communication for ALL clients to reach me by, and short of you being literally blind, (in which case I am impressed that you have located my page or services,) there is no excuse for you to have special exceptions made regularly where you get a phone call and everyone else waits for emails. If you feel you can only work with me via telephone communication, then I am probably not the worker for you. I may call you if you insist, but refuse to use this as my primary means of communciation with you. I spend all day on the telephone with PAID appointments, and would prefer to spend my the few free moments I have RELAXING...and not with the phone attatched to my ear. I will NOT make international telephone calls. Should you desire I call you and insist on this, please give me a brief email regarding WHY you need me to call you, and WHY you feel it neccisary to use a telephone to speak with me as opposed to the method of communication (email) all of the rest of my clients willingly use to contact me. I may still decline to call, so only make call requests in cases of great  urgency. Since this has been an increasing concern over the past year, I felt it was finally time to put it here on  the Important Information page. However, I do stress that 99% of you are in no way abusive of myself or my time, and that the rare phone call request is not a huge bother. Most of you respect my boundaries and would not request this outside of a huge emergency. I do understand emergencies, and I am not angry if one arises that you might want a call. Rather, it is when someone gives me a message implicative of needing a call when the situation is nothing more than wanting to update me on something or to have some "emotional support time," with me.   HECKLING Heckling is defined as rude, bossy, unreasonable, abusive or demanding behavior. Some examples include harping on your lack of results 2 (or less,) days after the spell has been cast, spamming me repeatedly for a response which is less than 48 hours old, or demanding you be put before all other clients so I can act as your free therapist. This is just a vague description and is not meant to be an all inclusive list. If you are attatched to your send button, if you are demanding I give you a free spell or reading, if you are demanding I "make your spell manifest," even faster when it is on schedule, you are heckling me.  There is absolutely NO problem with a spell in which less than 28 days has passed since I started casting your spell which has not yet manifested, and constant complaining or emailing me regarding "why has my spell not manifested," before the 28 day mark is both rude and disrespectful. Please read the FAQ (which clearly tells you about manifestation times,) be patient, and DO NOT send me several emails harping on your lack of results (when the spell is 1-2 weeks old it is normal to not yet have results,) or I will warn you once about your behavior before permanently ending our business together. Wait times for responses are clearly posted on the "wait times," page. If you have not received a reply to an email and it is past the "wait time" posted on that page, by all means, please send me another email. My internet isn't perfect, and occaisionally emails do get lost. However, if you are emailing me every 6 minutes for a response, you are heckling  me. I will give you one warning and if you do not "straighten up," I will permanently cease communications with you and no longer work for you. I don't understand how any normal and healthy adult feels this behavior is helpful, but I have ZERO TOLERANCE for it! On the occaision I offer free help with spells, or anything of this nature that would take me a LONG TIME to write this information out, as this is "free" for the client, and is incredibly time consuming for me, this will take up to 7 business days to complete. If the requester of said info heckles me at ANY TIME, I will instantly recind my offer for free help in writing out this information. I am not the free spell encyclopedia. I am incredibly busy, and writing out giant emails is not really my preferred way to spend my free time, lol. ;) Please be respectful, and do not heckle me to get the information out to you.   ANSWERED IN THE FAQ If you repeatedly ask me questions covered in the Frequently Asked Questions section, please be advised, I will start replying to you with the FAQ url and point you as to which question down on this page you will need to look at. This isn't meant to be rude as much as it is meant to encourage you to save everyone time by not mandating I repeat information I've covered in the FAQ. If you need CLARIFICATION on a question in the FAQ, don't hesitite to ask - this is reasonable...but it is a bit disrespectful to my other clients and to myself to not at least check the wealth of information on this site prior to asking a question... For example, "How long does it take to see results?" is the 2nd question down in the FAQ. If you make me answer this question for you more than one time, lol, it not only tells me you've never read the FAQ, it also tells me you didn't listen the first time I directly answered the question, either. ;) Ouch! So please be respectful and read this section as it saves me valuable time during my business day so I can respond to questions and concerns NOT covered in the FAQ section. :)   POSTING, SHARING I appreciate you recommending me to others, and I do enjoy having new clients referred my way. :) Thank you for your business referrals. I understand the desire to share your experiences you've had with me with other people. However, I do ask that you not post my name to any other site or forum belonging to another psychic, spellcaster, medium or related business, or upon any forum, site, message board or business site without first asking my express permission. Furthermore, although it would be impossible for me to completely stop this behavior, I do ask you not post my name, email address, or site name to any other forum or chat board related to metaphysical services - be your review positive or negative, - without my permission or knowledge. I do not desire to have my name, email address, business, or site name be associated with another site. I have more than enough business (more than I can handle sometimes!) I defend your right to tell others you dislike my service or myself, however... Liabellous and slanderous discussion of me on any public doman, or board may be subject to litigation. If you are from the United States, you do have the first amendment right to say that I "suck" or that you don't like me - this is an opinion. However, take care of what you say when it comes to observations outside of what can be counted as an opinion. I am a very fair person with ethical business practices. You do not have to like me, nor do you need to appreciate my business practices or the effect thereof, but statements which could be construed as defamatory may land you in court. Please DO NOT post my emails to you (or portions thereof,) to other sites. All emails are copyrighted and may not be posted. Plagurism of this site or the "Cat's Rants" blogsite will be prosecuted to the full extent of the law. Please request permission to share an article of mine or to post any information taken from this site. I am normally happy to have my work posted up for others as long as given credit for said work, so please do not hesitate to ask. ;D   DISHONESTY I reserve the right to terminate any business agreement between us upon discovery of the client's dishonesty. Success depends on the client providing the most accurate information to me, and complete honesty from the client. Should you feel the need to lie or to mislead me, please understand, I WILL discover this, and upon discovery, the business relationship will be terminated without refund. Obviously, there are times when a client will provide me with information they believe to be accurate, which is inaccurate, but this is of no fault of the client, and will not effect business. Intentionally misleading me, however, is reason to terminate the business agreement, and there is no tolerance for this behavior.   DECLINED CASES AND TERMINATED BUSINESS RELATIONSHIPS I reserve the right to decline a case for any reason. The choice to decline your case is final, and you are given the reason as to why when I decline. Please do not press me for more information as to why I'm declining or spam me repeatedly in an attempt to reconsider. Similarly, people who have had our business relationship terminated due to their heckling or inappropriate conduct are advised that you get ONE rebuttal, and, if that rebuttal fails to change my mind (as it often does fail to,) further contact from you after your rebuttal is not apt to be acknowledged. Sorry to be the meanie here, but this has ALWAYS been my policy.   VENTING I'm here for you, to support you, to care...but I cannot be "here for you," every minute. Please refrain from emailing me more than an average of 3 "venting" emails in a week. I sometimes get to feeling like the personal emotional dumping ground of the masses, lol, so please be respectful and do not vent to me several times a day, every day. I understand that bad days happen and you may need some support, but if emailing me more than even one time a day is a regular occurance, please consider your behavior.  I have a lot of clients who all need some support and it is difficult to help everyone when 3-4 people have to vent several times a day. This is not a rule I will enforce, but simply something I am requesting. :)   NOT YOUR THERAPIST As I am sure you can figure out, I do not have a degree in psychology and cannot legally be anyone's therapist or psychiatrist. If you need me to comfort you or act as an on-demand therapist for you on a regular basis, then I will have to request that you please refer yourself to a local psychiatrist to help you. Although I am willing to help you and support you, I cannot be there every second to encourage you or act as your therapist on a daily basis. I do care about you and your feelings, and I do care about your situation... However if you begin to ask me for daily "encouragement" emails, and constantly need psychiatric advice, you would be better served by a person who is learned and with a degree in that field. I am more than happy to deal with the occaisional venting or lapse of reason from a client, but obviously, if your problem mandates a psychiatrist and not a psychic or spellcaster to help you, I would prefer you seek the proper type of help. As I've said above, I'm here for you and here to support you, but I can't be here for you every minute.   MISCELLANEOUS I am human and do get sick and have tech issues from time to time. ;) Please respect that I have a life out of work, and that I am a human and therefore not infalliable or invincible, and may need a vacation or a sick day. ;) Or that my PC is but a PC and may also get sick or unwell and have a down time. Please do not repeatedly email me during my vacation, as this is disrespectful. If you have something to say when I am on vacation, say it by all means, but please refrain from making me a daily email target if you know I will not be in my inbox for a week. ;) I normally have A LOT of work when I get back from vacation, and so please do try to limit your emails. I once came home to over 500 - eep!