OriginalNinjaCat.com
Rootwork, Readings, Spell-Coaching since 2004

Welcome to OriginalNinjaCat.com

Business hours are 9:30a - 4:30p Eastern Time, Monday through Friday. I am not available on weekends or USA legal holidays.

 
   
 

Welcome to OriginalNinjaCat.com

The client's section is here to provide info to clients as to when I AM available, when I am not available, and general announcements effecting me or you or both.

 
   
   
 

Client's Section


The announcements, as follows. :D

12/13/17

First, the good news - 5 clients who pay their invoices today will be randomly decided to get 15% off of their purchase amount. So, if you're paying off a payment plan - you could get 15% off! If you're buying something and taking advantage of the 10% off pay now discount, you could get 15% off! I don't often get 5 payments in a day, so in the event that I only get 4 people making payments today - you all get 15% more off of the purchase price! If I get 10 payments today (or, really, just over 5) I will randomly select who gets a 15% refund to their purchase by putting the names in a hat, and drawing 5 names. I will refund the 15% at 11pm EST. So....this means you might get a total of 25% off (if you're getting your 10% off discount, and you're awarded 15% off,) today if you pay your invoice, or just even make a payment on your invoice! :D

As an added bonus, if you purchase a reading today and email me the code "HOLIDAY DOUBLE" you can have a reading of the same amount of time purchased today done in January for free. So, buy 30 mins today, use the code, and you get a 30 minunte reading in January FREE!!! :)

Now the less pleasant news - It isn't difficult to be fired. Heckling (defined in the terms of service,) rude behavior (for example, I've run this business for 15 years and don't need or desire to be told how to run my business,) insults, threats...all of these are bad ideas. Please READ THE TERMS OF SERVICE before you engage in bad behaviors. Thank you.

GROSSLY OVERDUE INVOICES WHICH ARE NOT BEING PAID ON MAY BE SUBJECT TO LEGAL PROSECUTION IF UNPAID BEFORE 2018. I am not chasing anyone all over creation for anything. If you have a debt over $400, I will be filing theft of services charges if you've discontinued payment. 


11/30/17

OK, we need to talk about a few things. For those of you who are my facebook friends (and those of you who have known me for almost 15 years, heh,) yesterday was my birthday. I don't normally ever work on my birthday. I should have followed this yesterday, as I received a lot of rude stupid stuff from people who apparently failed to understand what I will go over next. :)

Like many Americans, I was on vacation from 11/23 (THANKSGIVING) until 11/27 (the Monday after Thanksgiving when most Americans return to work) and that Thursday and Friday were not to be considered business days. Surprisingly, the people who apparently forgot that Thanksgiving is a holiday were mostly Americans. I, in fact, had 4 people have the bad idea to have huge hissy fits ON THANKSGIVING, and all of these over things which would not even fall under "actual problems with work Cat has done." In all four cases, it would be like bitching at the dentist for not filling a tooth when he or she has just started the drilling part of the process. Since SATURDAY AND SUNDAY ARE ALWAYS DAYS I AM ENTITLED TO TAKE OFF AND ARE NEVER CONSIDERED BUSINESS DAYS, it would only reason that all of my clients (international or domestic,) would not use those days to act out....except, no, that's been pretty constant. People think I live on the computer or that I am a computer, or that I get an electric shock to my behind if you send an email. It would seem that a large portion of my clientele have forgotten what "urgent" means, or that I have FIVE BUSINESS DAYS (it's Thursday, so that means if you emailed me Thursday, of last week only TWO BUSINESS DAYS have passed with this as the third - yet still active - business days have passed) to reply, and that if you DO NOT WAIT FOR MY REPLY AND EMAIL AGAIN THAT YOU RESET YOUR WAIT ON ALL OF YOUR UNANSWERED EMAILS. Imagine my exasperation to coming to check for emergencies this week and having several people emailing 4-5 times A DAY to nag for a reply. Obviously, not everyone was disrespectful, and more than one "reminder" was, while not necessary, not ill made or ill timed or over the top. Unfortunately, bad behaviors were so very rampant, that I almost conducted a mass firing of clients. :P

Please understand...there is ONE OF ME. There are 50 active cases, approximately, at any time, plus another 25 or so where people are consulting or discussing old work, or looking for feedback in a post manifestation phase, on top of this, there are another 50 or so readers, fans, or students hitting me up for advice. This means if I get busy, people wait. If they don't wait, they are not like to get any positive reply or get fired.

So heckling rules are being enforced heavily now. The bad behaviors stop or I'll just fire you, and that comes with no refund, that comes with no further argument from me (I"ll block you,) and your acting out will get you nowhere positive for you. Please, many of you, have the dignity to wait for my reply without having a fit. Thank you.


11/17/17

The 10%-off-pay-now Holiday Discount is in play from now til Dec 26. If you can pay your invoice IN FULL within 1 hour of me sending it, I will take 10% off the price. :D

I am REALLY TIRED of chasing down late payments. PLEASE keep up to date if you were lucky to have a payment plan (since those are not going to be offered very soon.) If I was kind enough to offer you a payment plan, stay on schedule. I can't continue to take up everyone's time because a few of you avoid paying like $40. ;)

As those of you who had readings in the last week already heard, it would seem that my fat bird is OK. He's returned to being the loveable annoying asshole who screams through your reading and eats my tarot cards. ;) Thank you for your prayers and kind thoughts. :)

Changing to Outlook this weekend. Eff you Windows 10 Mail, lol! :) This should put a stop to those weird grouping issues making me lose mails here and there. Thanks everyone for sticking with me. It's been.....a technologically sucky few months. ;)


11/13/17

Due to INCREDIBLY ABUSIVE BEHAVIORS, I do not believe I'll be offering future payment plans. Obviously, this was my mistake. I'm spending enough time trying to make sure I've followed up with this new email system without wasting time chasing people over payments. I've offered 3-4 weeks of complete patience for NO RESPONSE, and no payment. So, unless you're on a payment plan now, don't think you'll be getting on one in the future. :(

Chargeback fees have increased. If you file through any payment processor (not your bank,) it costs $100 more.While this won't apply to 99.9% of my clients, I've had one "I got drunk and bored" chargeback, had one "just didn't bother to tell you I wanted a refund before you started" (she would have actually waited less time to get a refund if she just asked me,) chargeback, fake "My mom died and it's a bank error" chargeback, and a person who never emailed me just paid me (I was about to return it,) and then charged back....so, yeah, no, if you do that, you're getting fined. No joke. I"ve had 4-5x the chargebacks this year, and ONLY ONE was apt (I owed her a follow up I never sent, and we settled it,) so...that's fd up. Do it, and I'll charge you with theft of services. 

In kinder news (lol), I think I'll be buying Outlook. Win 10 mail made me it's bitch and it's an organizational nightmare. I don't think I can do it anymore. :/ People don't read announcements, things get weirdly grouped....I can't just keep trying to make things work with this program. So,,,,email will soon no longer need you to rename your thread, lol. ;)

Thank you to most of you for being awesome. I know the adjustments of the last month have been a pain. 99% of you are a joy to work for. 


10/30/17

Still fumbling about with Windows Mail 10. How can you circumvent these issues? 1.) Rename your thread (if it isn't our original thread titled "inquiry") with the date to something unique, even if just using your name. 2.) DO NOT EMAIL ME DAILY. This resets your wait already. :P Try to be patient, as your "when will I hear from Cat," date is within FIVE BUSINESS DAYS OF THE LAST EMAIL I HAVE NOT RESPONDED TO. If you're emailing just to change the title, that is appreciated, but do not just repetitively email me and think that's a good choice. In reality, that's heckling and can get you fired.

There is a change coming to the client agreement within the next 36 hours. Please check here for details.

Due to a sick pet, I was NOT in the office for much of Friday and took my days off on Saturday and Sunday. Please STOP acting like the weekend are business days, as is...I'm about to NEVER work on the weekends even to catch up like I used to do 10 years ago, because people are getting increasingly obtuse when I do not take time out of my days off to reply immediately. :P Thanks to all sending Birdo wishes and prayers. He seems a bit better, but we're not out of the danger zone just yet.

I do not respond to people who are rude, abusive, threatening, or pushy. Please act like an adult and be polite when you contact me. Thank you. 


10/23/17

Dear ones, it has come to my attention that the new mailer program groups "conversations" and gets confused if people use the same title in their email, even if you're not in a group conversation. As you may have guessed, people often DO use the same title in their emails, either it being blank, or saying "reading," or "hi," etc. Well, this sucks. This means I'm missing things in threads and need to reorganize. I'm so sorry. I know there are, in more than one case, 3-4 business days between replies. :/ I'm trying to speed up, but I'm a moron with this new OS....and I feel more and more like my mother (who could use a VCR, but couldn't use a DVD, but can now use a smartphone) every day. :( However, I'm usually quick with Windows OSes, so I'm sure I'll be on top of my game in the next week or so. Thank you for your continued patience. I am not trying to ignore anyone. I apologize if it feels that way....which brings me to my next point

As many of you know, I slaughter my iPhone frequently, and often don't have a cell for it. I'm clumsy. The iPhone is thin and vulnerable. It's a match made in hell, lol. So if you're texting me, yeah, the phone is dead at the moment. Sorry. :/

And because of the above, I also do not have access to facebook yet. If you're contacting me via FB, please use email instead. Thank you!

Lastly, I don't make a lot of money, I do a lot of supportive work for paid work for free or lesser cost, I give payment plans when I can't afford to, and I'm getting really sick of people acting like me making around $10/hr for the spells I cast is me making an easy buck. A few of you are off the handle. I will not be spoken down to, treated rudely, or treated like a hired servant. I am none of these things. I am very generous, and very kind, and very giving when I am treated well. I do not deal with rude or abusive assholes. If you act out too frequently, I'll fire you. 


10/13/17

I FINALLY HAVE A 100% WORKING LAPTOP AFTER BEING WITHOUT ONE FOR A FULL WEEK - that's right, I had dial-up level access for an hour a day or so on a SMARTPHONE for almost a week. Prior to that, my old computer kept stalling, crashing, and losing stuff (your email is never really lost, but if it's not flagged or marked, it's easy to lose track of,) so I already was having a bad time of things, but last week was horrible. A smallish percentage of people decided to lower themselves to some base behaviors (I do not work for a single person who's investment in my services comes close to wanting to ruin my reputation as an author or occultist, or almost 14 years in business, though a select few seemed to think so,) and if you are in that number, you may very well find yourself FIRED. Please understand, you agreed to a contract where you said if I've initiated the service, you're not entitled to a refund, and that if you intentionally chargeback any cost (and I do refund people here and there if the service was never performed and they ask for a refund,) that you are going to pay a LARGE chargeback fee, you agree that you understand I might have tech issues that effect responses (and I updated everyone that I was having some issues,) and to behave in a civil manner where you don't have a meltdown in my inbox...among other things. While MOST PEOPLE did just fine and did hold to their contract, a select number were SO FUCKING BAD (curse words needed) that I have temporarily upped the chargeback fee to $350, and if it's obviously intentional, there is no grace period. This chargeback fee increase will be going on for TWO WEEKS. I will be VERY STRICT with my heckling clause as well. I have A LOT of people to get back to. 

I AM NOT AVAILABLE ON FACEBOOK FOR POSSIBLY THE NEXT WEEK OR SO. I'm not available on any social media. :P Sorry, I have to get crackin' on replies. I have stuff that is well over five business days late, eep, and if I am focused on fixing that (while simultaneously trying to attend new business,) everyone will be a lot happier with me. ;) I will try to have everything cleared up within the week, so please keep your eyes peeled for my replies. :D

If your reading was waylaid for longer than 48 hours last week or by my tech issues, please let me know. I AM GIVING YOU DOUBLE THE TIME ON YOUR READING FOR FREE AS A THANK YOU FOR YOUR PATIENCE. So, if we've not done that reading you paid for, LET ME KNOW, you get double reading! :D :D :D

ALL SERVICES ARE 15% OFF FOR A WEEK AS A THANK YOU FOR YOUR PATIENCE. If you want it cheaper, let me know - it's 15% off!!! :D :D :D :D