OriginalNinjaCat.com
Rootwork, Readings, Spell-Coaching since 2004

Welcome to OriginalNinjaCat.com

Business hours are 9:30a - 4:30p Eastern Time, Monday through Friday. I am not available on weekends or USA legal holidays.

 
   
 

Welcome to OriginalNinjaCat.com

The client's section is here to provide info to clients as to when I AM available, when I am not available, and general announcements effecting me or you or both.

 
   
   
 

Client's Section


The announcements, as follows. :D

4/24/17

Please check this post for details on where I've been, technical and business issues, and etc. Please follow the instructions posted there, and the site will  be updating through the night, so everyone can get the service I'm sure some of you feel I've been lacking. 

I'm not sick anymore - thanks to those of you who were worried. The fall down the stairs didn't kill me - thanks to those of you who were worried. 

Yes, I do have openings/times for services....just trying to streamline the reply system so I can make sure everyone's getting the proper service for active cases, half done consultations, and etc. 

Please do not use this time to have a hissy fit, be rude, be awful or anything else. Honestly, I'm more frustrated by this situation than any of you can imagine. I don't just have a backlog, I have a mess to fix. It's horrid. Being rude isn't going to make it easier or better for everyone.


4/8/17

Just a few reminders such as SATURDAY AND SUNDAY ARE MY DAYS OFF

Also, ALL follow up emails must be purchased before your spell is cast. Repeatedly asking me how it went doesn't negate the fact that if you didn't purchase this service, I didn't take enough notes to flesh out a post spell report for you. This is VERY CLEAR in the Terms of Service, which you are expected to be familiar with. 

Also remember that I have FIVE BUSINESS DAYS to reply. Re-sending your emails over and over like I'm ignoring you will merely get you FIRED WITH NO REFUND if you do not mind this rule. Did you send it a day ago? My reply isn't late, and I'm not ignoring you. 

If you constantly act like you're not familiar with the FAQ, Terms of Service, Disclaimer, and Client Agreement, you're breaking your contract where you said you'd read and agreed to all of this. Now, you may think it's no big thing, but it's a huge thing. Yeah, there's a lot of info there, but some of you seem damn surprised about 90% or more of the info on those pages, and that makes it obvious that you DID NOT read what you agreed to. I have a lot of clients, and if everyone followed the rules, I could run this business far more smoothly. 


4/7/17

Well, I finally met the client who may actually make me retire. If you have any idea of the crazy things I've dealt with since I started out over a decade ago, I hope more than one of you are impressed. I am seriously considering saving up a bit of a nest egg for a month or so, then only dealing with people I've worked for in the past who have never been banned or have been prone to repeated problem behaviors like interrogation, heckling, etc. So....I'm being serious here, if you want my help, let me know now. Maybe I'll change my mind but about a month of stalking and BS from this person on top of everything else I've dealt with from this client in particular is about my limit. This is insane. :/

To complicate things....so apparently my host (who of course was paid today, just making it more annoying if I have to switch since I've paid for the  month,) has not sent every one of my replies. So far only three people seem effected, but I'll be double checking. :P I don't know which end the problem is on for sure (it isn't always my host) but I am assuming it is my host as they have had some weird editing issues on the site, have started sending me unsolicited ads for their services (which they haven't ever done that in the 3-4 years I've used them) and all sorts of other bothersome stuff. :P Please be patient while I sort this. Normally issues like this happen for a week at most and are caused by a server updating. 

Please try to keep all your questions, updates, etc, in a SINGLE email. It really helps me find other people's inquiries rather than scrolling through 3 pages of your emails containing 1-3 sentences apiece. ;) A few of you are doing this, so, without wanting to be rude, I'd deeply appreciate it if you could contain all that info in one email vs 5 or so before I can reply. 

Since I actually have FIVE BUSINESS DAYS (and recently it's been over that here and there) to reply, DO NOT re-send something less than 10 hours old. Thanks! :)


3/28/17

ALMOST THROUGH THE SLOG....I'm hoping to get to just about everything overdue (+5 business days since the newest email sent by my client) by the end of today (by which I mean, probably around 10ish my time) - thank you to those of you who were patient. If you repetitively emailed me, used my gmail, acted out, or were in any way crazy, I still have time to fire you. and it's not an empty threat. :) 

Seeing as it's 4pm and I'm still not seeing that transfer in my account, those partial refunds may be coming tomorrow. :P Sorry about that. It really shouldn't take this long, but apparently it does. I'll send tracking info with the refunds for the late mail. Sorry for the wait. 

Please pay your bills. This happens near the first of every month. :P If you need time, TELL ME. If I just think you're letting that invoice sit there to be a jerk, I'm not going to be happy. 

I DEFINITELY have room for new clients. See, one bad client takes up the time of 10 normal clients. Seeing as I got rid of the bad ones, that leaves me with a lot more time (thus why I've actually gotten what should take 3 weeks to fix done in a handful of days.) 


3/24/17

Dear ones, this week has been....eventful, long, and slow. :P I thank the majority of you for being patient. I've still had a few more people to give the axe (one high maintenance client takes the time of ten regular ones, and firing one takes days,) I've had several essay question filled emails to reply to, 3 mis-posted (as in postal mail) items to retrieve (and if you belong to that number a partial refund is en route,) and a lot of backlogged replies. We're getting there. Please follow the simple steps below:

If you are waiting on a reply from me PLEASE CONTINUE TO WAIT. The "reminders" (I've not lost your emails,) are actually slowing the reply because it resets the wait. I don't want to make anyone feel ignored but it doesn't speed things up to send several reminders. PLEASE DO NOT SEND MULTIPLE EMAILS IN A DAY - that's even worse. I have been working 12 hours today already (after 4 hours of sleep last night, for example,) and am continuing to work for you to try to clean up this inbox, and get everyone on the same page. I am checking for emergencies as they come in. 

If you are waiting on a mailed item - three things were mis-posted. I should have them out by Saturday or Monday morning. I need to transfer from the bank to my pay processor to process the partial refund but you will get a partial refund for your patience, and once it's in my pay processor account the refund is immediate. I am really sorry. I know this stuff is late. :P 

Please do not take my tardiness personal. If I didn't like you or didn't want you as a client, I wouldn't just ignore you. That's not my way. If you've sent multiple emails daily, threats, acted out, or have been rude, you may very well get an email telling you I'm all done working for you, but the chances are if you've been relatively patient, you are probably just waiting for my reply. Please continue to be patient. I appreciate it so much. 


3/16/17

Due to a family emergency that took up a lot of yesterday and most of today (this week is just not my buddy,) I was out of the office (and my home) for about 24 hours. This has definitely delayed some replies, but all spells have been taken care of. I realize my more patient clients have been paying the price for the storm and the above event, and I deeply apologize to those of you who have been patient. I'm replying to you (who didn't send repetitive reminders, who waited the proscribed 5 business days,) tonight...which brings me to my next point...

If you have been sending multiple reminders, several repetitive emails, if you constantly email me before I can reply, you may be getting fired today or tomorrow. I'm sick of this. I have a life outside of work, I work for some awesome people who read my announcements, who act like adults, who are aware of their contract (that box you checked with all of the info you read and agreed to,) who are awesome people, and you are making them suffer along with myself. I'm done with you if you can't act like they do. MOST of my clients send me at most 1-2 emails a week (and this is the second one coming after I reply,) outside of ACTUAL emergencies (which are not "I feel sad/angry/upset, comfort me,") happening. I have clients who are 21 right now who behave more like adults than some of my clients who are almost twice their age. So it occurred to me...I could get more work done, I could have more free time, and I could enjoy my job more if I just stopped dealing with the trouble makers. Firings will be going on today and tomorrow. If you've frequently acted out, you may be on the chopping block. 

Please do not be concered that you are one of the above if I've only had to say "I'm really behind" to you all of like one time. ;)

I have updated the Client Agreement (your very binding contract) today. Please take the time to read this. Thank you!! :)


3/14/17

DUE TO A WINTER STORM HITTING MAINE, I AM HAVING SOME INTERMITTENT INTERNET AND ELECTRICAL ISSUES. PLEASE DO NOT REPETITIVELY EMAIL ME "REMINDERS" ON ANYTHING. I am not dead, dying, or missing. I did not forget you. I did not "not see" your one business-day-old email. ;) HOWEVER, it's hard to reply to anything when I don't have an internet connection here and  there, and also you reset your wait on all of your emails if you re-send me something (like a reminder.) Considering how behind I was before this annoying internet/electrical-interrupting storm in regards to my correspondence, reminding me could mean giving yourself a four-extra-business-day wait. 

Mailings will be delayed 2+ days due to this storm. Sorry for any inconvenience.

Kindly read the terms of service, FAQ, and Client Agreement, and disclaimer if you have not done so already. I've been having a lot of time taken up repeating info posted here. 

PLEASE have some patience this week. A lot of the reason replies have run so slow (before this dang storm made it worse,) is that several people seem to think I have a 12 hour reply turn around time, and become livid if I don't reply immediately, and then blow up my inbox. That slows down everyone's response time. If everyone can be patient I will get back to you all as fast as I possibly can, and once I do clear out my inbox, we can go back to having quick response times. ;) So, one week of patience on my clients' end would make this so it's not me pleading with all of you for patience so I can get this inbox tackled and pleading for that every time I do announcements.


3/7/17

I am SO SO SO SO SO SORRY for how behind I am on replies. I am not trying to upset anyone though I realize a few people are irked with me. I am trying to reply to everyone as fast as I can, but with that in mind, please do not be angry if I'm brief in reply. I'm trying to make sure I can get to everyone before this pile of email becomes a titanic wave of emails. :P 

PLEASE  PAY YOUR OVERDUE INVOICES - I don't even want to let you know how many of those damn things is overdue (by quite a bit) right now. :/ 

If you didn't purchase a follow up email, please do not persistently ask for a free follow up email....and that's not just one of you, that's like 5 people in the last day. ;) There is a reason I don't send a canned email about the working like some workers do, and also a reason why those cost money, and I even go over some of those reasons in the terms of service (hint.)

I may be off for a week in April, - sorry for any inconvenience. 


3/5/17

Just as a reminder, the weekend is my time off, and yeah, I need time off. I have 100+ emails a DAY coming in on the weekdays. I have paypal being slow sending notices. I have a slow email. I have a lot of slow everything. ;) Please be patient and AVOID checking up on me til Monday if you can bear it! I appreciate it TONS! I do SPELLS on the weekends, but I try to avoid my inbox if possible. Other than checking for emergencies, I do enjoy spending time with my significant other on the weekend instead of working. ;)

Paypal is running SLOW. I am getting notices 18+ hours later. Please email me if you paid and I've not confirmed payment. I'm sure the problem will clear in a few days but I want to make sure I'm not making anyone anxious! 

I apologize to anyone who had to hear my bronchitis last week. Every cold gives me bronchitis. It sounds gross, but I feel just fine. :)

I realize I say this a lot, but if social media has become a spying game to you, please stop. No one is honest on social media. We all have perfect lives, perfect relationships, and a perfect world. I went through a damn divorce and no one on my social media knew. Why? Because most people don't report such outcomes. :P So, if you're spying on your ex, do you really believe they will tell you about tragedy by posting about it? Probably not. ;)


2/24/17

If you have a paid reading scheduled that was supposed to be rescheduled, and I have not spoken to you - PLEASE LET ME KNOW ASAP. I know this week has been hard on a lot of us...I'm just coming out of a haze of DayQuil myself (damn you, winter cold!) so please don't think I'm personally slighting you if I haven't rescheduled you. I actually am JUST starting to feel better, though if we talk on the phone, feel free to admire my gross cough. ;)

PLEASE PAY YOUR BILLS (excluding people I've spoken to with specific arrangements.) This whole "I'll pay tomorrow (except I mean 2 weeks from now)" thing is not working for me. ;) If you're having a legitimate issue, JUST TELL ME, PLEASE. I'm cancelling old, unpaid invoices today. If you need me to exclude you from that number, LET ME KNOW. Please note, fines are never canceled. If you don't pay that, I put it into collections. ;) That's only 2 people, but I figured I'd let them know that's still due, haha. 

I apologize for being slow with replies. I am finally over the worst part of a cold. I didn't mean to slight anyone. If anyone felt I was "weird" I did take DayQuil after spellcasting and it does make me a bit weird sometimes. ;) I didn't mean to scare anyone. I put 6-8 hours towards spellcasting a day, and I take no substances (except nicotine between spells) during this time while I cast (I need a clear mind) and by the time I'm done I definitely wanted some decongestant. ;) Thanks for understanding. 

Still reworking parts of the site. Sorry if it's malfunctioning for an hour here and there. It usually DOES NOT malfunction, but I'm warning everyone just in case. :)