OriginalNinjaCat.com
Rootwork, Readings, Spell-Coaching since 2004

Welcome to OriginalNinjaCat.com

Business hours are 9:30a - 4:30p Eastern Time, Monday through Friday. I am not available on weekends or USA legal holidays.

 
   
 

Welcome to OriginalNinjaCat.com

The client's section is here to provide info to clients as to when I AM available, when I am not available, and general announcements effecting me or you or both.

 
   
   
 

Client's Section


The announcements, as follows. :D

11/17/17

The 10%-off-pay-now Holiday Discount is in play from now til Dec 26. If you can pay your invoice IN FULL within 1 hour of me sending it, I will take 10% off the price. :D

I am REALLY TIRED of chasing down late payments. PLEASE keep up to date if you were lucky to have a payment plan (since those are not going to be offered very soon.) If I was kind enough to offer you a payment plan, stay on schedule. I can't continue to take up everyone's time because a few of you avoid paying like $40. ;)

As those of you who had readings in the last week already heard, it would seem that my fat bird is OK. He's returned to being the loveable annoying asshole who screams through your reading and eats my tarot cards. ;) Thank you for your prayers and kind thoughts. :)

Changing to Outlook this weekend. Eff you Windows 10 Mail, lol! :) This should put a stop to those weird grouping issues making me lose mails here and there. Thanks everyone for sticking with me. It's been.....a technologically sucky few months. ;)


11/13/17

Due to INCREDIBLY ABUSIVE BEHAVIORS, I do not believe I'll be offering future payment plans. Obviously, this was my mistake. I'm spending enough time trying to make sure I've followed up with this new email system without wasting time chasing people over payments. I've offered 3-4 weeks of complete patience for NO RESPONSE, and no payment. So, unless you're on a payment plan now, don't think you'll be getting on one in the future. :(

Chargeback fees have increased. If you file through any payment processor (not your bank,) it costs $100 more.While this won't apply to 99.9% of my clients, I've had one "I got drunk and bored" chargeback, had one "just didn't bother to tell you I wanted a refund before you started" (she would have actually waited less time to get a refund if she just asked me,) chargeback, fake "My mom died and it's a bank error" chargeback, and a person who never emailed me just paid me (I was about to return it,) and then charged back....so, yeah, no, if you do that, you're getting fined. No joke. I"ve had 4-5x the chargebacks this year, and ONLY ONE was apt (I owed her a follow up I never sent, and we settled it,) so...that's fd up. Do it, and I'll charge you with theft of services. 

In kinder news (lol), I think I'll be buying Outlook. Win 10 mail made me it's bitch and it's an organizational nightmare. I don't think I can do it anymore. :/ People don't read announcements, things get weirdly grouped....I can't just keep trying to make things work with this program. So,,,,email will soon no longer need you to rename your thread, lol. ;)

Thank you to most of you for being awesome. I know the adjustments of the last month have been a pain. 99% of you are a joy to work for. 


10/30/17

Still fumbling about with Windows Mail 10. How can you circumvent these issues? 1.) Rename your thread (if it isn't our original thread titled "inquiry") with the date to something unique, even if just using your name. 2.) DO NOT EMAIL ME DAILY. This resets your wait already. :P Try to be patient, as your "when will I hear from Cat," date is within FIVE BUSINESS DAYS OF THE LAST EMAIL I HAVE NOT RESPONDED TO. If you're emailing just to change the title, that is appreciated, but do not just repetitively email me and think that's a good choice. In reality, that's heckling and can get you fired.

There is a change coming to the client agreement within the next 36 hours. Please check here for details.

Due to a sick pet, I was NOT in the office for much of Friday and took my days off on Saturday and Sunday. Please STOP acting like the weekend are business days, as is...I'm about to NEVER work on the weekends even to catch up like I used to do 10 years ago, because people are getting increasingly obtuse when I do not take time out of my days off to reply immediately. :P Thanks to all sending Birdo wishes and prayers. He seems a bit better, but we're not out of the danger zone just yet.

I do not respond to people who are rude, abusive, threatening, or pushy. Please act like an adult and be polite when you contact me. Thank you. 


10/23/17

Dear ones, it has come to my attention that the new mailer program groups "conversations" and gets confused if people use the same title in their email, even if you're not in a group conversation. As you may have guessed, people often DO use the same title in their emails, either it being blank, or saying "reading," or "hi," etc. Well, this sucks. This means I'm missing things in threads and need to reorganize. I'm so sorry. I know there are, in more than one case, 3-4 business days between replies. :/ I'm trying to speed up, but I'm a moron with this new OS....and I feel more and more like my mother (who could use a VCR, but couldn't use a DVD, but can now use a smartphone) every day. :( However, I'm usually quick with Windows OSes, so I'm sure I'll be on top of my game in the next week or so. Thank you for your continued patience. I am not trying to ignore anyone. I apologize if it feels that way....which brings me to my next point

As many of you know, I slaughter my iPhone frequently, and often don't have a cell for it. I'm clumsy. The iPhone is thin and vulnerable. It's a match made in hell, lol. So if you're texting me, yeah, the phone is dead at the moment. Sorry. :/

And because of the above, I also do not have access to facebook yet. If you're contacting me via FB, please use email instead. Thank you!

Lastly, I don't make a lot of money, I do a lot of supportive work for paid work for free or lesser cost, I give payment plans when I can't afford to, and I'm getting really sick of people acting like me making around $10/hr for the spells I cast is me making an easy buck. A few of you are off the handle. I will not be spoken down to, treated rudely, or treated like a hired servant. I am none of these things. I am very generous, and very kind, and very giving when I am treated well. I do not deal with rude or abusive assholes. If you act out too frequently, I'll fire you. 


10/13/17

I FINALLY HAVE A 100% WORKING LAPTOP AFTER BEING WITHOUT ONE FOR A FULL WEEK - that's right, I had dial-up level access for an hour a day or so on a SMARTPHONE for almost a week. Prior to that, my old computer kept stalling, crashing, and losing stuff (your email is never really lost, but if it's not flagged or marked, it's easy to lose track of,) so I already was having a bad time of things, but last week was horrible. A smallish percentage of people decided to lower themselves to some base behaviors (I do not work for a single person who's investment in my services comes close to wanting to ruin my reputation as an author or occultist, or almost 14 years in business, though a select few seemed to think so,) and if you are in that number, you may very well find yourself FIRED. Please understand, you agreed to a contract where you said if I've initiated the service, you're not entitled to a refund, and that if you intentionally chargeback any cost (and I do refund people here and there if the service was never performed and they ask for a refund,) that you are going to pay a LARGE chargeback fee, you agree that you understand I might have tech issues that effect responses (and I updated everyone that I was having some issues,) and to behave in a civil manner where you don't have a meltdown in my inbox...among other things. While MOST PEOPLE did just fine and did hold to their contract, a select number were SO FUCKING BAD (curse words needed) that I have temporarily upped the chargeback fee to $350, and if it's obviously intentional, there is no grace period. This chargeback fee increase will be going on for TWO WEEKS. I will be VERY STRICT with my heckling clause as well. I have A LOT of people to get back to. 

I AM NOT AVAILABLE ON FACEBOOK FOR POSSIBLY THE NEXT WEEK OR SO. I'm not available on any social media. :P Sorry, I have to get crackin' on replies. I have stuff that is well over five business days late, eep, and if I am focused on fixing that (while simultaneously trying to attend new business,) everyone will be a lot happier with me. ;) I will try to have everything cleared up within the week, so please keep your eyes peeled for my replies. :D

If your reading was waylaid for longer than 48 hours last week or by my tech issues, please let me know. I AM GIVING YOU DOUBLE THE TIME ON YOUR READING FOR FREE AS A THANK YOU FOR YOUR PATIENCE. So, if we've not done that reading you paid for, LET ME KNOW, you get double reading! :D :D :D

ALL SERVICES ARE 15% OFF FOR A WEEK AS A THANK YOU FOR YOUR PATIENCE. If you want it cheaper, let me know - it's 15% off!!! :D :D :D :D


10/2/17
As some of you may have read on my blog, my fiance was in the hospital. He's been really sick for a few days, and today FINALLY went to the hospital. PLEASE DO NOT HAVE A MELTDOWN IN MY INBOX AND SLOW DOWN EVERYONE'S REPLIES. I will reschedule all readings by Wednesday Oct 4. Readings from Saturday (yeah, I was working on my day off) to tomorrow may be effected, so please be prepared to reschedule. I will reply as fast as possible. THE WORST POSSIBLE THING TO DO IS SEND MILLIONS OF EMAILS ABOUT HOW I NEED TO REPLY RIGHT NOW. It not only resets your wait, it also is a violation of the heckling clause, AND it makes everyone else have to wait longer.
Which brings up my next point. My replies may be a bit brief for the next day or three. This is in an effort to get every reply on schedule
All spells are on time. I have been staying up extra hours to make sure everyone's spellwork gets done. 
While I'm sure it's too much to ask, if I get overwhelmingly busy, I tend to get the most difficult people asking for novels worth of advice, price checks on 275 different types of work or service, and then saying they will pay me next year or something, lol. If you suspect you are one of these people, please contact me no earlier than Thursday of this week when I'm hopefully caught up on replies and readings. ;)

9/27/17

Please get your payments in ASAP. Been chasing some people down for relatively small amounts. I realize the last few months have not been kind to many people, but it's better to tell me what you need insofar as a wait than it is to just keep putting it off. I'm not the IRS, lol, and I am not normally mean so long as people are honest.

There is a bit of a drag on responses. I expect the new laptop (we're just buying one) tomorrow, because eff waiting on that new laptop, lol, my friend is very slow in giving it and while I appreciate the sentiment, it's not arrived, and I need it like 2 weeks ago. ;) SO, I'm getting one because I can take no more of a crippled laptop. Thanks all for your patience. 

Please get your QYAM contest entries in ASAP! They are due by the end of the month!

OK, so someone commented is it OK to threaten arrest with fair debt collection practices. No, but it's not a debt, it's theft of services. No one would "owe me" as much as this is - it would only be illegal chargebacks, as in only 2 people now have charged back on services provided which the service was provided, - one only "won" because she made up stories of death in the family and I was kind and patient with waiting on my reimbursement. This is the same as buying a car, and then reversing the sale without returning the car. So, if you commit THEFT OF SERVICES it means not that you didn't pay your light bill, but that you stole something. If you eat at a restaurant, then reverse the payment a month later, this is also THEFT - it's theft of services. So, yes, that I would press charges is wholly legal. Believe me, an attorney has told me as much. :) Thank you, concerned client who isn't even an offender. ;)


9/26/17

Just a reminder since about 3 people are on the cusp of being fired.... If you "remind" me for something late 2x that is not late, that is one strike for heckling. There is no strike 2. You're fired. So, a few of you are getting your reminder today. Between dealing with a crappy laptop (still no macbook, and I need to mail this crappy thing in today for my claim on it to be refunded,) and just having people who apparently never read their contract and think I'm supposed to drop everything in a second (like you do realize Saturday and Sunday are my DAYS OFF, right? That doesn't count as a business day?) to reply, I am getting very irked and I'm thinking how unfair it is to those who do not intentionally try my patience to have me ticked off because 3 or so people think I must wait on them.

However, in "gee you're lucky," happenings, the very people who want to be fired for heckling have given more time for the theft of services crowd to make a payment. ;) WEDNESDAY is when I'll be pressing charges, maybe even Thursday. Why? Well, that eats a lot of time and I need to take care of giving people their last warnings insofar as getting possibly fired.

I'm sorry if I was mean, 95% of you do not deserve it. :P The fact that some people are so anxious and rude for it isn't your fault. Most of you ar a joy to work for and I'm so happy you're my clients. :)

PLEASE get your contest entries in SOON! The questions you've asked me contest is almost up!