Terms of service
THE RULES
By purchasing my services you must agree to the following:
1. You agree that you are 21 or over. You must be AT LEAST 21 years of age to use my services.
2. Spellwork and spiritual services must LEGALLY be listed as for "entertainment only," although I say for "curio purposes," which also means basically the same thing...thus I begrudgingly list my services as such. You agree that you do understand that even though these services are rendered using the best of my abilities and my training withing the fields of psychicsm, rootwork/hoodoo, and the occult, that you do understand that these services are for sale for curio purposes only, and should not replace the advice or care of liscensed legal professionals, law enforcement, health professionals, or should not be used as a replacement for psychiatric care by purchasing any service/item from this site.
3. You have agreed to the client agreement and terms therein, including agreeing to the disclaimer, terms of service by so doing.
4. You agree that you will behave in a mature and respectful manner at all times to the owner of OriginalNinjaCat.com (hey, me, Cat!) and will not harrass, threaten, demean, or otherwise intentionally cause damage to the owner of the site. You understand that "heckling" and nagging are a form of harrassment. (Please see more details below.) DO NOT propostition or imply that you desire sexual situations with Cat. She is not single and not looking.
5. You agree that you have given the appropriate contact information to the site owner so that she may contact you in a timely manner. You agree all information provided is the most accurate information to your knowledge.
6. You agree that for the best result, you will follow the instructions I give you, (these are never difficult, but are simple things like not calling someone for a few days, not arguing with your intended, etc,) and that if you refuse to follow these instructions that your results may not be as spectacular as hoped.
7. You agree that threatening me, harrassing me, insulting me, demeaning me, or threatening, harrassing, or demeaning my family/loved ones at any time negates any financial responsibility I may have towards you (ie, if you threaten, attempt to cause harm, or cause harm to myself or my loved ones, you agree that I have the right to cut off contact with you and not be financially obligated to you, nor do I have any further obligation to speak with you.)
8. You understand that all attempts to harm the owner of this site (me,) or her loved ones in any fashion whatsoever may result in legal actions being taken against you, including instances of your posting or publically announcing libellous and defamatory statements regarding this site, its services, the owner of this site and/or her associates and loved ones. I am very litigious in circumstances such as these.
9. You agree to begin a consultation no earlier than FOUR days before you can pay for the work, and that if you need any delay within that four days (ie if you can't pay an invoice within 48 hours of it being issued at the end of the consultation,) that you will open your consultation with telling me you must delay on payment. For example, if we do your consultation on a Monday, but you can't pay til Thursday of that week, you will tell me "I can't pay for this service until Thursday." You understand that if you do not make a purchase within four days of the initiation consultation, that this consultation is considered mis-used and invalid and that you understand there is an additional charge for this.
GUIDELINES
1. For fastest service, please give me an outline of the problem/s and, in the case of spellwork, your desired result. I do not need you to tell me "everything," but being faceitous in an effort to "test the psychic," will not bring the best results. In the past, some clients have purposefully left out certain details, and many DID have the satisfaction of my reporting this "left out detail," to them without them telling me, however, this is not a "game." If you want to play games and have me guess what color your shirt is or tell you what your boyfriend bought you for your 3rd anniversary, rememember it costs you $125/hr to do so. ;)
2. Please give me the names and birthdays of all people involved in the situation (if known.)
3. Do not work against the instructions I give you when I cast a spell for you. I will never ask you to do anything difficult, dangerous, or even financially draining. If I ask you not to call him/her, do not call that person and then complain that you couldn't help yourself. ;) It isn't hard, just don't do it. ;) If I ask you not to argue with someone, avoid them if you are afraid you will argue with them. The instructions are given to help speed the manifestation of the spell.
4. Understand that I do not give free readings with spells, unless it is a specially-advertised limited-time deal. Questions suchas "What are her feelings about me?" and "Is he seeing someone else," are psychic reading questions. Please DO NOT try to sneak these into emails, and then get angry with me when I don't answer those questions, as these are psychic reading questions, and psychic readings MUST be paid for. If you ask me psychic reading questions before you've even hired me, please be advised that I feel this is abusive (I am very clear that I do not give free readings or answer free psychic reading questions,) and I may decline to allow you to hire me should you ask psychic reading questions during a spell consultation.
5. No service will begin without payment. Please remit payment in a timely manner so I can schedule you in! :) All invoices must be paid within 48 hours or may be cancelled. If you do not pay for your reading within 48 hours of being invoiced for it - assuming you've made no special arrangements to pay it later than 2 days after receiving the invoice, - your appointment may be canceled or given to another client.
6. Please check your bulk or spam folder before contacting me if you are waiting on a reply.
7. Please be patient and wait for your response. Emailing me every 30 minutes only slows down EVERYONE'S reply time. I have five business days to reply and every email you send before i do will reset your wait.
REFUNDS
Refunds are only guaranteed in 2 situations: 1.) I cannot connect to you in the first few minutes of a psychic reading. If this happens, I will immediately refund you for the price of the reading. This is nothing personal against you, as ALL psychics have people they cannot connect with at certain times. 2.) Your spell, reading, or the first class has not started and you want a refund (ie the service has not been initiated. Once the service has been initiated, it is no longer refundable excluding cases falling under "1" in this paragraph.)
There are no refunds available for any other reason. Spell materials cost money, bills need to be paid, and used spell materials cannot be returned to the ritual store. I do my best to be successful for you, but success cannot be guaranteed.
CHARGEBACKS AND DISPUTES:
Chargebacks (any attempt to reverse or dispute a payment for a service which has been provided, or a "forced refund" for a service which, having not been initiated, falls under the refund clause,) all come with fines attached. If you would like a refund for a service which has not been initiated, you must contact me to process the refund. This generally takes under 3 hours to do, and merely means I am making sure that I am not getting a fine (I get fined if you force a refund,) as well as that the money comes back to you immediately the moment I process it (if it's in my account, it doesn't return as an echeck you wait 7 days on.) There is a $100 fine for any refund on an unperformed service where the client has used my payment services or their bank to reverse the charge rather than allowing me to process the refund. There is NO CHARGE if you allow me to process a refund, so please just contact me if you decided you do not want a service that has not yet been initiated, but which you have paid for.
Chargebacks carry the following fines: $350 per item charged back OR half of the price of the item charge back - whichever is greater, - AND the full price of the charged back item. So, for example, if you purchased a $300 item, the cost is $300 + $350 or $650 total. If you purchased 3 items, $100, $100, and $300 respectively, then chargeback all three, the cost is $500 (the total of all three items,) and $1050 in chargeback fees ($350 x 3.) A $1000 service would have a $500 chargeback fee (total $1500,) where a chargeback on a $300 item and $1000 item would be $1300 for the price of the items, and $850 in chargeback fees ($350 +$500.) for a total of $2150. While I understand banking errors occur (sometimes if you get your card stolen, and the bank just cancels every dang payment, even those you acknowledged as your own,) and will waive all chargeback fees so long as the client returns the money for the services within 48 hours, intentional chargebacks are another thing entirely. It is unfortunate, but there are a lot of scammer-clients out there who try to take advantage of a system where all too often they hope either the bank or payment processors won't do their due diligence, or I won't be willing to take the time to supply evidence of theft of services. First I will work with my payment services to have the monies returned. If they return the money, you are still liable for the amount of the chargeback fees. If you refuse to pay these fees, I may send your account to collections. If you attempt a chargeback that is not "in house" (that is, not through my payment services,) you will have 30 days from the date of purchase (which may already have passed,) in which to pay for the services, as well as for the chargeback fees, and then I will send your account into collections. My collections service reports you as delinquent to credit reporting services (that's right, you get a mark that you haven't paid me,) and also works internationally (so they don't care if you aren't in the USA.)
All of this can USUALLY be avoided. Obviously, bank errors aren't your or my fault, and we will sort that. Initiating a dispute or chargeback intentionally is entirely your choice, and once you escalate to a claim or charge me back, I will no longer have any interest in keeping you happy. If you're my client, it is in my best interest to keep you happy, and try to make sure you are satisfied with my service. If you have a problem with my services, you need to contact me DIRECTLY, and I will try to find a solution. However, if you attempt theft via chargeback or dispute, this is a clear violation of the terms of service, and you agree not only are you not entitled to any refund (as set forth in the refund clause,) but that you are also responsible for paying the fines associated with this behavior.
READINGS
Readings take time and energy to do. Please understand that only so many readings can be done in a day and schedule your readings IN ADVANCE. ;) Emails containing phrases suchas "I have 30 minutes free at 1, so call me then," when made in no reference to you and I attempting to find a time TOGETHER to schedule your reading will be ignored. You must SCHEDULE a reading, not command me to push other's scheduled readings around to suit your schedule. ;) If you are not present (as I in you do not answer the phone) for a phone reading when I call you, your reading will be cancelled, and you will have to reschedule. If the phone is busy, if you give me the wrong number - if for any reason you are not available to take your call when I call, the reading is cancelled and must be rescheduled.
I do not give free psychic readings.
SPELLS
Ritual supplies cost A LOT of money. Please be respectful of this and do your best not to work against your spell. ;) I am willing to work my hardest to solve your problem, but this does not include me casting several "free spells" on your behalf. Please do not constantly insist on getting "free spells." There is no such thing as a free spell - each spellcasting will cost me the purchase price of ritual supplies. Be respectful - certain roots and candles for these spells can easily cost over $10 USD apiece, and that is a SINGULAR ingredient of many in a spellcasting.
It is not my job to keep you company, and were there any bad or shocking news (or overwhelmingly positive news for that matter,) I would not require you to ask me how it went, but would report back to you immediately. I have very very limited spare time in any day, so this means you asking me “how did the spell go,” will likely net the response of “everything is fine on my end,” and I won’t be writing you a novel about how fireballs shot out of my eyes or angels sang or anything else equally dramatic and silly. If you want that sort of play acting there are plenty of fakes who will perform it for you, but I am serious and seriously busy and do not appreciate having 30 questions lobbed at me so I can have 2 hours less in which to work because you didn’t read my TOS and don’t understand checking up on me is both unnecessary but also bad manners. If you have a real question or problem, you surely would be incensed by having to wait behind someone who keeps trying to pick at me for details like did a candle flicker or something, when you have your target calling you and your spell is manifesting and you need my attention now, so remember that before you email me with trivial and unneeded questions. My clients have a lot more free access to me than many practitioners give. This is a privilege so do not abuse it.
I will under NO CIRCUMSTANCES use spellwork to do the following: a.) cause a divorce; b.) break up a family; c.) harm a child; d.) coerce another into sexual practices they are not agreeable to; e) other types of workings at my discretion.
CALLS
I do not wish to call you because you don’t like email. If you need someone who will get on the phone with you all of the time, I am not the worker for you. All of my calls are paid, I also don’t care about whatsapp or snapchat or whatever new thing is popular right now, and yes, I have all those apps, I just don’t use them for work.
The reality is if I do not keep all my client conversations in email, I soon start dropping threads, and then everyone is angry because I didn’t reply to this or that. So if you keep your conversations in my email, this is the best thing for both of us.
DO NOT EVER CALL WITHOUT AN APPOINTMENT. This is HUGELY DISRUPTIVE. I will fire you on the spot.
Please do not try to use text to contact me outside of texting me images for spells.
Since this has been an increasing concern, I felt it was finally time to put it here on the Important Information/Terms of Service page. However, I do stress that 99% of you are in no way abusive of myself or my time, and that the rare phone call request is not a huge bother if we've worked together for a long time. Most of you respect my boundaries and would not request this outside of a huge emergency. I do understand emergencies, and I am not angry if one arises that a long-term might want a brief call. Rather, it is when someone gives me a message implicative of needing a call when the situation is nothing more than wanting to update me on something or to have some "emotional support time," with me.
HECKLING
Heckling is defined as rude, bossy, unreasonable, abusive or demanding behavior. Some examples include harping on your lack of results 2 (or less,) days after the spell has been cast, spamming me repeatedly for a response which is less than 48 hours old, nagging me to do a spell for you after I've declined your case, nagging me in general, or demanding you be put before all other clients so I can act as your free therapist. This is just a vague description and is not meant to be an all inclusive list. If you are attatched to your send button, if you are demanding I give you a free spell or reading, if you are demanding I "make your spell manifest," even faster when it is on schedule, you are heckling me. There is absolutely NO problem with a spell in which less than 28 days has passed since I started casting your spell which has not yet manifested, and constant complaining or emailing me regarding "why has my spell not manifested," before the 28 day mark is both rude and disrespectful. Please be patient, and DO NOT send me several emails harping on your lack of results when not even one week has passed (when the spell is 1-2 weeks old it is normal to not yet have results,) or I will warn you once about your behavior before permanently ending our business together.
I don't understand how any normal and healthy adult feels this behavior is helpful, but I have ZERO TOLERANCE for it!
So...if you are confused, the way to avoid becoming a "heckler," is to avoid behaviors like nagging, repeated requests for me to take your case after you've been declined; make requests, not demands, try to contain yourself to no more than 2 emails before I can send a response, and...well, be pleasant and patient, which I don't think is too much to ask of adults.
ANSWERED IN THE FAQ
If you frequently ask me questions answered in the terms of service, Frequently Asked Questions section, or Client Agreement, I will point you to these pages. At some point, you will either read them, or I’ll get sick of repeating myself and lose my patience with you (that takes a fair amount of time,) and you could get fired.
POSTING, SHARING
I appreciate you privately recommending me to others, and I do enjoy having new clients referred my way on a personal basis by past clients. :) Thank you for your business referrals.
I understand the desire to share your experiences you've had with me with other people. However, I do ask that you not post my name to any other site or forum belonging to another psychic, spellcaster, medium or related business, or upon any forum, site, message board or business site without first asking my express permission. Furthermore, although it would be impossible for me to completely stop this behavior, I do ask you not post my name, email address, or site name to any other forum or chat board related to metaphysical services - be your review positive or negative, - without my permission or knowledge. The ban on posting my url/site includes recommending my services on an "anti-scam" site. I do not desire to have my name, email address, business, or site name be associated with another site. I have more than enough business (more than I can handle sometimes!) Please keep in mind violating the above and posting about myself or my business (even in compliment) may result in a permanent ban from services, being "fired" as a client, among other possible negative outcomes.
I defend your right to tell others you dislike my service or myself, however...
Liabellous and slanderous discussion of me on any public doman, or board may be subject to litigation. If you are from the United States, you do have the first amendment right to say that I "suck" or that you don't like me - this is an opinion. However, take care of what you say when it comes to observations outside of what can be counted as an opinion. I am a very fair person with ethical business practices. You do not have to like me, nor do you need to appreciate my business practices or the effect thereof, but statements which could be construed as defamatory may land you in court.
Please DO NOT post my emails to you (or portions thereof,) to other sites. All emails are copyrighted and may not be posted.
Plagiarism of this site or the "Cat's Rants" blogsite will be prosecuted to the full extent of the law. Please request permission to share an article of mine or to post any information taken from this site. I am normally happy to have my work posted up for others as long as given credit for said work, so please do not hesitate to ask.
DISHONESTY
I reserve the right to terminate any business agreement between us upon discovery of the client's dishonesty. Success depends on the client providing the most accurate information to me, and complete honesty from the client. Should you feel the need to lie or to mislead me, please understand, I WILL discover this, and upon discovery, the business relationship will be terminated without refund. Obviously, there are times when a client will provide me with information they believe to be accurate, which is inaccurate, but this is of no fault of the client, and will not effect business. Intentionally misleading me, however, is reason to terminate the business agreement, and there is no tolerance for this behavior.
DECLINED CASES AND TERMINATED BUSINESS RELATIONSHIPS
I reserve the right to decline a case for any reason. The choice to decline your case is final. Please do not press me for more information as to why I'm declining or spam me repeatedly in an attempt to reconsider. Similarly, people who have had our business relationship terminated due to their heckling or inappropriate conduct are advised that you get ONE rebuttal, and, if that rebuttal fails to change my mind (as it often does fail to,) further contact from you after your rebuttal is not apt to be acknowledged. Sorry to be the meanie here, but this has ALWAYS been my policy.
VENTING
While I don't mind the very occaisional email of venting, or requesting some encouragement, please do not let this get out of hand. I am only being paid to cast a spell and help you with some instructions on how to best act to make the spell manifest quickly and well, OR to give you psychic advice which may be combined with regular old fashioned advice.
That aside, I am not qualified nor am I employed to act as an on demand cheerleader, free entertainment, or the recipient and relief from of all of your emotional distress, or even a therapist (see below.) Please limit yourself with non-emergency emails, venting emails, or "encourage me," emails. While I do not entirely mind helping from time to time, only a certain very small amount of time is allotted for this in the price of the spell, and at some point, sending excessive levels of these forms of emails is going to slow down my responses to everyone, as well as limit the amount of new cases I can take on.
The only way to keep prices low or affordable is by minimizing your correspondence, especially in cases where there is no implication that adjusting your attitude is part of my job. If you are sad, I am sorry, but...I have bad days too, and when my bad day is that I got paid thirty cents an hour for working like a slave for you, that's a bad day. So, please remember, this is a business, and while I do care about you and want to help you, as a business, I need to make a living wage. It’s not very close to being that already when the venting is minimized and kept within parameters.
NOT YOUR THERAPIST
If you need me to comfort you or act as an on-demand therapist for you on a regular basis, then I will have to request that you please refer yourself to a local psychiatrist to help you. Although I am willing to help you and support you, I cannot be there every second to encourage you or act as your therapist on a daily basis. I do care about you and your feelings, and I do care about your situation... However if you begin to ask me for daily "encouragement" emails, and constantly need psychiatric advice, you would be better served hiring someone to do that job for you, rather than expecting it from me, when you’ve not hired me to be a psychiatrist.
I am more than happy to deal with the very occaisional venting or lapse of reason from a client, but obviously, if your problem mandates a psychiatrist and not a psychic or spellcaster to help you, I would prefer you seek the proper type of help from a doctor or therapist local to you.
MISCELLANEOUS
I am human and do get sick and have tech issues from time to time. ;) Please respect that I have a life out of work, and that I am a human and therefore not infallible or invincible, and may need a vacation or a sick day. ;) Or that my technology may also suffer down time.
THE TERMS OF SERVICE ARE PART OF THE CLIENT CONTRACT. BY PURCHASING ANYTHING FROM THIS SITE, YOU AGREE TO THESE TERMS.